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Conducting Effective Conversations

Conducting Effective Conversations

Effective Conversations whether you are having a small conversation with your friend or sealing big corporate deals in your career, the art of productive conversation is executive expertise that cannot be overlooked. Effective communication involves the exchange of information, thoughts, and ideas between two people or groups. However, a conversation is deemed unsuccessful if both parties do not understand the transmission. No matter your target audience, the art of conducting an effective dialogue can be a daunting task. Here are five ways that will help you communicate effectively, even for the most challenging conversation setup.

1.     Conduct Open Meetings.

Although technology has made it easy to conduct an effective conversation between two or more people via media such as video conferencing, emails, or group chats, face to face or open meetings remains to be the best effective communication strategy. It allows a leader to communicate his or her passion and express feelings for easy understanding. Through open meetings, your audience will not only hear what you say but also see and feel it.

2.     Use Simple Words.

You cannot be on par with everybody when it comes to vocabulary. To conduct a fruitful conversation, use simple words that can easily be understood by your audience. Using ambiguous words will not only waste your time trying to explain yourself but also lead to misunderstandings.

3.     Listen to Your Audience.

One common mistake that most leaders commit when having a conversation with their audience is talking and leaving. Communication is a two-way traffic where both parties are supposed to express their views on a particular topic of discussion. To conduct an effective conversation, encourage your audience to open up so that you can be well guided on how to respond to their needs. Listen is a pivotal component of a successful conversation; you should, therefore, listen more than you speak.

4.     Apply Some Humor.

Applying friendly humor to your audience in the middle of a conversation is a great way to pass your message in a relaxed way. This strategy has proven to be effective in releasing tension among your audience, especially when the conversation environment is tense or unfriendly. However, you must not overdo it because your audience may treat your information with disregard or disdain.

5.     Create Room for Feedback.

Giving room for feedback is an excellent way of measuring the effectiveness of your communication strategy. It provides answers to whether or not your information was not only passed well to your audience but also understood.

There are endless benefits of effective conversation as long as you perfect the art of conducting one. Remember that the essence of successful communication is to share ideas that will boost productivity. So, keep your message clear and simple to be understood and most importantly, to be remembered.

Conversation Model or Framework

There are several conversation models which you can use to ensure a conversation is effective. However, I recommend the COIN framework which has the potential to make conversations pay off. This is a simple model which can be used to organize and structure challenging conversations and feedback in a manner that is not confrontational.

C: Context, this represents the issue at hand which you need to discuss

O: Observation, which entails specific and factual descriptions of what took place

I: Impact or how what you want to discuss impacts others people within an organization or team

N: Next steps, this is about an explicit agreement concerning the improvements and changes in performance or behavior which you anticipate as you sail forward.

Generally, an effective COIN communication or conversation supports long-lasting changes. It can allow you to provide feedback to individuals firmly and relatively on areas that need improvement. Besides, it can allow you to pay attention to steps which your group member should pursue to meet such objectives and goals.

References

Hawthorne, P. (2017). Book Review: Effective Difficult Conversations: A Step-by-Step Guide. Reference & User Services Quarterly56(4), 297. doi: 10.5860/rusq.56.4.297a

Holman, A. (2010). In conversation: In conversation with Beverley Dawkins OBE. British Journal Of Learning Disabilities38(3), 149-151. doi: 10.1111/j.1468-3156.2010.00653.x

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